Poor Customer Service: Customers have reported difficulty in getting refunds or returns, or lack of communication from the company.This includes products made of cheaper material, or not functioning as described. Poor Quality Goods: The quality of goods don’t match up to the expectations set by the product listings.Slow Delivery: This is due to extended delivery times, items being lost in transit, or difficulty tracking packages.Overall, the majority of Temu complaints are about: Temu has 1135 negative reviews on Trust Pilot and the majority of negative feedback pertains to subpar product quality, long shipping times, poor packaging, and unsatisfactory customer service.Īs of this writing, 46% of the Temu reviews on Trust Pilot are negative, earning it a 3.2 out of 5 star customer rating. Online reviews indicate that getting a refund from Temu can sometimes take a while, but refunds do in fact get issued.
The Temu Purchase Protection Program provides coverage for items that are not as described in the listing, items that arrive in damaged condition, and items that get lost during shipping. Purchasing from Temu is safe as the company provides a purchase protection program to safeguard buyers from fraudulent activities or damaged products.
Temu is definitely not a scam but it has received hundreds of poor reviews with a 2.41 rating on the Better Business Bureau. Temu is a legit business, and its parent firm, PDD Holdings, is listed as a publicly traded company on the Nasdaq. Temu has a 2.41 customer rating out of 5 on the Better Business Bureau, a 3.2 rating out of 5 on Trustpilot, and a 3.35-star rating on SiteJabber. Overall, the reviews for Temu have not been good. The more people who use Temu to buy a specific product, the cheaper the price for everyone. Temu relies on economies of scale to maintain low prices across the board. The name Temu means “Team Up, Price Down,” which reflects the company’s philosophy of reducing prices for its most popular products. So even though it looks American, Temu is in fact a Chinese company. The company that owns Temu, PDD Holdings, is registered in the Cayman Islands and has other companies under it in China. While Temu might seem to be an American company because it’s headquartered in Boston, Massachusetts, the reality is a bit more complicated. The company is a subsidiary of PDD Holdings, a Chinese company which is publicly traded on the NASDAQ. Temu is a US-based online marketplace that offers extremely low prices on thousands of products shipped directly from China. Should You Care About Being Spied On From China?.Is Temu Stealing Your Data And Sending It To China?.If you are interested in starting an ecommerce business, I put together a comprehensive package of resources that will help you launch your own online store from complete scratch.
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Is Temu just a glorified Chinese spy app? And are the bargains too good to be true? Read on to find out! Get My Free Mini Course On How To Start A Successful Ecommerce Store In this post, I will dissect everything you need to know about Temu, cut through the rumors, and get down to the hard facts. The bargains are not worth it.”Īs part of running my ecommerce store, I’ve been importing products from China for over 15 years. Then she went on to say, “Delete the app. Recently, Kim Kommando, a cybersecurity writer from USA Today, wrote a scathing review accusing Temu of collecting sensitive data from consumers and selling the info to China. So is Temu a scam and is Temu safe? The truth is that most of us know very little about Temu’s origins. From $5 shoes to a Nintendo Switch for only $7, these deals often seem too good to be true.
Temu is the second-most popular shopping app in the US behind Amazon because its prices are extremely low.
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